Individual plans cover comprehensive care at Village Health, including same day appointments for acute care issues, lengthened office visits when needed, and access to providers for critical questions via your preferred mode of communication when our office is closed.
Household Plan covered members will receive the same benefits as individuals with reduced cost for the whole family. Plan members are limited to immediate family members who reside with you full-time.
In the “uninsured / high deductible plan”, all of our provider services will be provided for the cost of the membership fee with no co-payment and your insurance company will not be billed for services occurring in our office. You will still be responsible for lab work and services outside of our offices.
Medicaid - on hold
We have currently reached our maximum acceptance of patients who have Medicaid insurance. Please check back in the future as we may be able to provide this option again at a later time.
Who do you see?
We are a Family Practice, so we see all ages from infants to the elderly. We pride ourselves on being able to see entire households and generations of the same family. For you, the convenience of “one-stop” shopping means that during a visit for your child’s rash, you may be able to get your flu shot or a refill on your medications as well.
What are the costs?
Our membership fees are listed above. We offer a menu of choices to fit different needs based on your family and insurance plans. Please contact us if we can be of assistance in helping you choose the plan that best fits your needs.
What is the benefit to being a member?
The membership fee provides two critical items that are all too scarce in medical care today -- time and technology. Because we limit the number of patients we take care of, we can spend more time with you at your appointments. We have time in the schedule to see you on the same day or the next day when you need an appointment.
Investment in technology means that you can text a picture of a rash, or do a telemedicine visit over your phone or computer instead of coming into the office. We are committed to providing you access to medical advice in the way that is convenient for you.
How do I pay the membership fee?
There are options! You can pay monthly, quarterly, or once a year. You can pay by credit card, automatic bank transfer, or check. We can keep a credit card on file securely if that is easiest for you.
Do I still need insurance?
Yes. We will bill your insurance for office visits, lab work and procedures. You will need insurance for any Emergency Room visits, hospitalizations and specialist appointments. We are credentialed with most major commercial insurance companies and Medicare.
Will my insurance cover the membership fee?
Insurance typically does not cover the membership fee. If paying the monthly membership fee is a hardship, please contact us.
Are you part of Porter Hospital?
Village Health is a privately-owned practice not affiliated with Porter Medical Center. We will continue to refer you to specialists that are affiliated with Porter or UVM, order labs, x-rays, and other tests as needed to be done at Porter Hospital or another facility. If you need to be admitted, we will be in communication with the team of hospitalist physicians, nurse practitioners, and physician’s assistants who will take care of you and will provide follow-up outpatient services upon your return home.
Will I be able to have my labs drawn in the office?
Yes! We have contracted with Principle Lab to provide the best prices and convenience for our patients in office. If you would prefer to have your labs drawn at an outside lab, that is an option as well.
How do I reach you after hours?
Calling the regular office number will send your call to either Jessica or Laura. If we are not immediately available to answer, please leave a message and we will get back to you within a few minutes.
What if I don’t have insurance or I have a high deductible plan?
We offer a special plan priced at $100/month for individuals with no insurance or a high deductible who prefer to pay up front for physician services. In the “uninsured / high deductible plan”, all of our provider services will be provided for the cost of the membership fee with no co-payment and your insurance company will not be billed for services occurring in our office. You will still be responsible for lab work and services outside of our offices.
How do I transfer my medical records?
Part of the new patient packet includes release which will allow us to obtain your medical records from your former practice.